No Refunds or Returns Policy
Thank You for Shopping with Us!
We strive to provide the highest quality products we can. Before finalizing your purchase, please take a moment to review our No Refunds or Returns policy.
All Sales Are Final
Due to the nature of the products, all sales are final. We do not offer refunds or exchanges for any items purchased on our website. Please ensure that you review your order carefully before completing your purchase.
How to Report an Issue
- Contact Us: Email the artist with your order number and a detailed description of the issue.
- Provide Evidence: Please include clear photos of the damaged or defective product.
- Resolution Process: We will access the issue together and discuss about any possible resolution.
Important Notes
- Shipping Costs: Shipping costs are non-refundable.
- Color Variations: Due to different screen displays, colors of products may vary slightly. Such variations are not considered defects and do not qualify for returns or refunds.
- Digital Products and Courses: All sales of digital products, including courses, are final and non-refundable.
Customer Satisfaction
While we do not offer refunds or returns, we are committed to ensuring that you have a positive shopping experience. If you have any questions or concerns, please do not hesitate to reach out to the artist by email or social medias.
Thank you for understanding and for being a valued supporter of Mariano’s art!